Some jobs not showing on LinkedIn or showing an incorrect location - how to fix!

This article explains why some of your jobs might not appear on your LinkedIn company page, or might appear with the wrong location, and how to fix it. In almost every case the cause is the same: the detailed location data we hold for a job advert is either incomplete or contradicts the location shown on your Job Board.

Note: This troubleshooting applies to companies with an existing LinkedIn jobs connection. LinkedIn has been winding back its free job listing option (Basic jobs, previously Limited Listings) and now generally requires jobs from recruitment and staffing companies to be paid placements. New free feed connections are no longer accepted. To have your jobs appear in the Jobs tab of your LinkedIn company page, you will need LinkedIn Job Slots, which Refari fills automatically via Job Wrapping. For the current picture, see How to get your jobs on your LinkedIn company page.

Why this happens

When job adverts are collected from our feed, LinkedIn requires more location-specific information than a typical job advert provides. Within Refari we break this down into two separate pieces of location data, and a mismatch between them is what causes a job to drop off LinkedIn or show in the wrong place.

Job Portal location

This is the location used for your Job Board. It may be a single location field such as "Sydney", or, if your Job Board uses a "parent-child" location schema, it may have a slightly different structure. Here are two examples.

Single location schema

Parent-child location schema

Detailed location

This is not shown on your Job Board, because we want to keep the experience for people browsing your jobs as easy to navigate as possible. We do, however, need to pass this detailed location to some third-party job boards that request the extra information, and LinkedIn is one of them.

The detailed location is typically taken from the location on the job record in your ATS. The three fields LinkedIn really needs to see are CITY, STATE and COUNTRY. If any of these are missing, or the detailed location contradicts your Job Portal location, LinkedIn may simply choose not to show the job on your company page, or show it with the wrong location.

How to fix it

1. Open the affected job record in your ATS and check the location. Make sure it includes a clear CITY, STATE and COUNTRY, and that it is spelt correctly and uses recognised place names.
2. Confirm the detailed location agrees with the Job Portal location for the same job. If the job board says "Sydney" but the detailed location points at a different city or country, LinkedIn sees a contradiction and may drop or mislocate the job.
3. Correct any missing or conflicting fields at the source (your ATS), then allow the feed to refresh. LinkedIn picks up the corrected job on its next collection of the feed.

Idea: If you use JobAdder, there is a step-by-step guide to entering the detailed location correctly so all three fields come through. See How to provide Detailed location when using JobAdder.

If it still doesn't work

If you have checked the detailed location and it looks correct but the job is still missing or showing the wrong place, get in touch with our support team. Let us know the job title and the location you expect to see, and we can look at the exact data being sent to LinkedIn for that advert and help track down the mismatch.

Final Notes

Getting the location data right at the source, in your ATS, is the single most reliable way to keep your jobs appearing correctly on LinkedIn. A complete, consistent CITY, STATE and COUNTRY on every job avoids almost all of these issues, and also helps with the other detail LinkedIn expects, such as work type and seniority.

Other articles you might be interested in:  How to get your jobs on your LinkedIn company page  |  How to provide Detailed location when using JobAdder  |  LinkedIn Integration v2 - Define Worktype & Seniority